We've recently had lots of reports of missing order confirmation emails and if you would like to ask us about this please kindly check your spam folder before contacting us. If you've checked and still can't find it please do let us know! Please also bear in mind that orders do usually take 7-14 business days to arrive so if your order hasn't arrived yet and it has been less than 14 business days this is completely normal.
If you can't find the answer to your query in our FAQs then please feel free to drop us a line at firstname.lastname@example.org. We're experiencing high volumes of emails at the moment but we'll try our best to reply within 24 hours!